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Listening and listening skills


This exercise provides the participants the opportunity to develop and enhance their listening skills.

Through a range of activities – some practical, others reflective – the group will learn to understand and acknowledge the importance of each member of the group, share information about themselves and to start developing listening skills. In addition, cooperative working will stimulate teamwork and listening, highlighting how difficult it can be to listen and interpret information accurately. Participants will be encouraged to listen actively, recognising that our actions are usually a reaction to those around us.

The expected learning outcome for youth workers:
- Self-confidence: capable of presenting ideas effectively to others
- Experiment with ideas, engage in new techniques for creative thinking, devise new ideas from stimulus, experiment with ideas in different ways,
- Explain the creative process : identify the creative challenge clearly, develop idea to conclusion.
- Leadership : inspire and motivate others, organise the team
- Working with others: supporting the team
- Personal responsibility: develop ways to maximising learning.
- Motivation: encourage others

The expected learning outcomes for youth:
- Listening skills: be active in listening to others, listen more than talk, ask appropriate questions to enhance listening process.
- Building relationships: collaborate and co-operating with others, work with others towards shared goals and aims, trust others and being trustworthy.
- Awareness of other people: observant and interested in other people, is a good listener, can question and challenge others positively, recognise why and when other people are emotional, show empathy and compassion, understand what makes other people emotional.
- Working with others: co-operating with others on activities, supporting the team, making decisions together, tolerating and respecting others, listening to each other, engage in creative group work and activities, participate co-operatively with others, build trust in relationships, actively collaborate on developing ideas, engage in creative group work and activities.
- Verbal communication/ reasoning: be honest and open, engage in meaningful discussion, ask good questions to clarify things.
- Experiment with ideas: devise new ideas from stimulus, engage in new techniques for creative thinking, see more than one option or solution, experiment with ideas in different ways.
- Comfortable with failure as valid: ability to try new things beyond own experience, happy to make mistakes and for ideas to fail.
- Listening skills: be active in listening to others.
- Speaking and listening: follow instructions given with little challenge.
- Problem-solving : identify problem fully, develop strategies and solutions, discuss and agree these with the team, implement strategies and solutions.
- Awareness of own emotions: identify and acknowledge feelings, describe feelings appropriately, recognise the “whys” and “whens” of feelings, understand the link between feelings and behaviour, value oneself and feeling unique.

Resumé of exercise
Through a range of activities – some practical, others reflective – the group will learn to listen actively, communicate thoughts and feelings accurately and recognise that their actions are usually reactions to those around us. 


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"Developed with the support of the European Community, within the framework of the Leonardo da Vinci Programme. The opinions expressed by the authors do not necessarily reflect the position of the European Community, nor does it involve any responsibility on its part."